Privacy Policy

Last updated: September 2026

At Perla Bespoke Travel, we respect your privacy and are committed to protecting your personal data. This policy details how we collect, use, and safeguard your information, in compliance with the Privacy Act 1988 (Cth) of Australia and, where applicable, the General Data Protection Regulation (GDPR) of the European Union.

1. Who We Are

Perla Bespoke Travel is a bespoke travel design agency based on the Gold Coast, Australia. We act as the data controller for the personal information you provide through our website and services.

2. Data We Collect

In the initial contact phase through this website, we collect:

  • Identity Data: First name and last name.

  • Contact Data: Email address.

  • Journey Data: Destination preferences, travel dates, estimated budget, and travel style.

  • Technical Data: IP address and browser type, collected to operate the site securely. Where you consent via our cookie banner, we also collect browsing data through Squarespace Analytics cookies to understand site usage — see Section 3 (Cookies) for details.

Note on Sensitive Data: If you decide to engage our services, at a later stage and under a private contract, we will request additional information necessary for the execution of the trip, such as passport details, health information (dietary requirements or allergies), and payment details. This data will be handled with strict confidentiality and enhanced security measures.

3. Cookies

We use cookies to operate our website and, where you consent, to understand how it is used.

Essential cookies are required for the site to function correctly and cannot be switched off. Non-essential cookies — including Squarespace Analytics, used to understand site traffic and improve functionality — are only activated once you have given your consent through our cookie banner.

You can accept, decline, or customise non-essential cookies at any time, and change your preferences afterwards via the "Cookie Preferences" option available on our site.

4. How We Use Your Data

We use your information to:

  • Respond to your enquiries and schedule discovery calls.

  • Design personalised travel proposals.

  • Manage bookings with third-party suppliers (if you proceed with our services).

  • Comply with legal and tax obligations in Australia.

5. Who We Share Your Data With

Perla Bespoke Travel does not sell your data. However, to design and execute your journey, it is strictly necessary to share certain information with:

  • On-the-ground Suppliers: Hotels, transport companies, guides, and local operators located in the countries you will visit (primarily in Europe, Asia, and the Pacific).

  • Service Providers: We use secure platforms such as Zoho (email) and Squarespace (web hosting) to operate our business.

International Transfers: By requesting an international journey, you acknowledge and consent that your data will be transferred to suppliers in the destination country, which may have privacy laws different from those in your country of residence.

6. Your Rights

Depending on your location, you have the right to access, correct, request portability, or request the deletion of your personal data. To exercise any of these rights, or if you have questions about our privacy practices, please contact us at: hello@perlabespoketravel.com